Terms of service

 

OVERVIEW

 
Welcome to LeFraga Fabricante Private Limited! The terms "we", "us" and "our" refer to LeFraga Fabricante Private Limited. LeFraga Fabricante Private Limited operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). 

These Terms apply to all users of the website, including, but not limited to, visitors, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website or services. If you do not agree with any part of these Terms, you should not access or use our website, products, or services.

Any new features, products, services, or tools introduced on our website will also be governed by these Terms of Service. The latest version of these Terms will always be available on this page.

We reserve the right to modify, update, or replace any part of these Terms at any time by posting the revised version on our website. It is your responsibility to review this page periodically for any changes. Your continued use of the website following the publication of updated Terms constitutes your acceptance of those changes.

 

1. General Conditions

LeFraga reserves the right to refuse service, suspend accounts, or cancel orders at our sole discretion where necessary to protect our business, customers, or comply with applicable laws.

When you submit information through our website (excluding payment information), it may be transmitted over various networks and adapted to meet technical requirements. Payment details are always processed securely using encrypted payment gateways and are never stored by LeFraga.

Unless expressly permitted in writing, you may not reproduce, copy, distribute, modify, sell, or commercially exploit any part of our website, products, branding, images, content, or services.

The section headings used throughout these Terms are provided for convenience only and do not affect the interpretation of these Terms.

 

2. Store Terms

By accessing this website or placing an order with LeFraga, you confirm that you are at least the age of majority in your state or territory of residence, or that you have obtained the necessary consent from a parent or legal guardian for any minor using this website.

You agree to use our website, products, and services only for lawful purposes. You must not use our products in any manner that violates applicable laws or regulations, including intellectual property, copyright, or consumer protection laws.

You must not introduce viruses, malware, harmful code, or any technology intended to disrupt or damage the operation of our website, systems, or services. Any unauthorized or malicious activity may result in immediate termination of access and may be reported to the appropriate authorities.


3. Validity of Information

We strive to ensure that all information published on our website is accurate and up to date. However, we do not guarantee that every description, specification, image, or piece of content will always be complete, accurate, or current.

The information provided on this website is intended for general informational purposes only and should not be relied upon as the sole basis for making purchasing or business decisions. You should independently verify any information that is important to you before relying on it.

From time to time, our website may include historical or archived information for reference purposes. Such information may no longer reflect our current products, pricing, or policies.

We reserve the right to update, modify, or remove any content on our website at any time without prior notice. It is your responsibility to review our website periodically for updates.

 

4. Changes to Products, Services and Pricing

Product prices, promotions, availability, and specifications may change without prior notice.

LeFraga reserves the right to modify, suspend, discontinue, or replace any product, collection, service, feature, or content available on the website at any time.

We shall not be liable for any inconvenience, loss, or damages arising from changes in pricing, product availability, or discontinuation of any product or service.


5. Products and Services

Certain LeFraga products may be available exclusively through our online store and may be offered in limited quantities.

While we make every effort to accurately display product colours, packaging, and images, actual colours may vary depending on your device, screen settings, and lighting conditions.

We reserve the right to limit product quantities, refuse sales, or restrict purchases by any individual, business, or geographic location where we believe such action is necessary.

All product descriptions, fragrances, specifications, pricing, packaging, and availability are subject to change without prior notice.

LeFraga Room Enhancers are intended solely for fragrance purposes. Customers should always follow the usage instructions provided on the product packaging. We are not responsible for damages resulting from improper use, misuse, unauthorized modification, or use inconsistent with the product instructions.

Although we maintain high manufacturing standards, we do not guarantee that every product will meet individual preferences or expectations regarding fragrance strength, longevity, or personal perception.


6. Billing and Account Information

LeFraga reserves the right to refuse, limit, or cancel any order at our sole discretion. This may include orders that appear fraudulent, violate these Terms, involve pricing errors, or are placed for resale or commercial distribution without authorization.

If we modify or cancel an order, we will make reasonable efforts to notify you using the email address or phone number provided at the time of purchase.

You agree to provide accurate, complete, and up-to-date billing, shipping, and contact information for every order placed through our website. Failure to provide correct information may result in delays, cancellation of your order, or unsuccessful delivery.

It is your responsibility to promptly update your account details, including your email address, telephone number, billing address, and payment information, to ensure smooth processing of future purchases.

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.


7. Third-Party Services and Tools

Our website may provide access to third-party platforms, services, or tools that are operated independently from LeFraga. These may include payment gateways, shipping providers, analytics services, customer support platforms, or marketing tools.

These services are provided for your convenience and are offered "as available." LeFraga does not control, monitor, or endorse these third-party services and cannot guarantee their availability, performance, or security.

Your use of any third-party service is entirely at your own discretion and is subject to the respective provider's terms, conditions, and privacy policies.

LeFraga shall not be liable for any loss, damage, delay, or inconvenience arising from your use of third-party websites, software, or services.


8. Third-Party Links

Our website may contain links to websites operated by third parties for your convenience or reference.

LeFraga is not responsible for the content, accuracy, privacy practices, availability, or policies of any external website.

Any purchases, transactions, or interactions you undertake on third-party websites are solely between you and the respective third party. We encourage you to review their terms and privacy policies before sharing personal information or making any purchase.

LeFraga accepts no responsibility for any damages, losses, or disputes arising from the use of third-party websites or services.


9. User Reviews, Feedback and Submissions

We value customer feedback and welcome suggestions that help us improve our products and services.

By submitting reviews, testimonials, photographs, videos, suggestions, ideas, or other content to LeFraga through our website, social media channels, email, or any other communication platform, you grant LeFraga a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, edit, adapt, translate, and display such content for marketing, promotional, or business purposes.

You confirm that any content you submit:

  • is truthful and accurate;

  • does not infringe the intellectual property or legal rights of any third party;

  • does not contain unlawful, defamatory, abusive, obscene, discriminatory, or offensive material;

  • does not include malicious software, viruses, or harmful code; and

  • does not impersonate another individual or organization.

LeFraga reserves the right, but is under no obligation, to monitor, edit, refuse, or remove any user-submitted content that we believe violates these Terms or applicable laws.

We are not responsible for opinions, statements, or content posted by customers or third parties.


10. Privacy

Your privacy is important to us.

Any personal information collected through our website is handled in accordance with our Privacy Policy. By using our website or placing an order, you consent to the collection, use, storage, and processing of your information as described in our Privacy Policy.

 

11. Errors, Inaccuracies and Omissions

Despite our best efforts, occasional errors or inaccuracies may appear on our website relating to product descriptions, pricing, promotions, availability, delivery estimates, or other information.

LeFraga reserves the right to correct any such errors, update information, modify product details, or cancel orders where inaccurate information has been published, including after an order has been placed.

Unless required by applicable law, we are under no obligation to update information solely because it has become outdated.


12. Prohibited Uses

You agree not to use the LeFraga website, products, or services for any unlawful or prohibited purpose.

Without limitation, you must not:

  • violate any applicable law or regulation;

  • infringe the intellectual property rights of LeFraga or any third party;

  • submit false, misleading, or fraudulent information;

  • upload viruses, malware, or harmful software;

  • attempt to gain unauthorized access to our systems or customer data;

  • interfere with the security, operation, or functionality of the website;

  • scrape, copy, or extract website content using automated tools without our written permission;

  • use the website for spam, phishing, fraudulent activities, or illegal marketing;

  • harass, threaten, abuse, or discriminate against any individual; or

  • use our products in any manner inconsistent with their intended purpose.

Violation of these Terms may result in immediate suspension or termination of access to our website and may also lead to legal action where appropriate.


13. Disclaimer of Warranties and Limitation of Liability

LeFraga strives to provide a secure, reliable, and enjoyable shopping experience. However, we do not guarantee that our website or services will always operate without interruption, delays, or technical errors.

All products, services, and website content are provided on an "as is" and "as available" basis, except where otherwise required by applicable law. To the fullest extent permitted by law, LeFraga disclaims all express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, availability, durability, and non-infringement.

Fragrance is a personal and subjective experience. While we carefully formulate and quality-check every LeFraga product, we do not guarantee that a particular fragrance will meet every customer's personal preferences, expectations, or perceived longevity.

To the maximum extent permitted by law, LeFraga, its directors, employees, affiliates, partners, suppliers, and service providers shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

  • your use of or inability to use our website;

  • delays or interruptions in our services;

  • product misuse or failure to follow usage instructions;

  • temporary website downtime;

  • unauthorized access to your account resulting from your own negligence; or

  • any indirect financial or commercial losses.

Nothing in these Terms limits or excludes liability where such limitation is prohibited under applicable law.


14. Indemnification

You agree to indemnify, defend, and hold harmless LeFraga, its directors, officers, employees, affiliates, partners, suppliers, contractors, service providers, and representatives from and against any claims, liabilities, damages, losses, expenses, or legal costs arising from:

  • your breach of these Terms;

  • your misuse of our products or website;

  • your violation of applicable laws or regulations; or

  • your infringement of the rights of any third party.


15. Severability

If any provision of these Terms is found by a court or competent authority to be invalid, unlawful, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the remaining provisions shall continue in full force and effect.


16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms, your use of the website, or any purchase made through LeFraga shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India, unless otherwise required by applicable law.


17. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any additional policies published on our website, constitute the complete agreement between you and LeFraga regarding your use of our website and services.

Our failure to enforce any provision of these Terms shall not be considered a waiver of that provision or any other rights.

If any ambiguity exists in interpreting these Terms, it shall not be interpreted against either party solely because that party drafted the Terms.

LeFraga reserves the right to amend, update, or replace these Terms of Service at any time by publishing the revised version on this website. Continued use of the website following any updates constitutes your acceptance of the revised Terms.


18. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

LeFraga Fabricante Private Limited

Email: support@lefraga.in

Website: www.lefraga.in

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST (excluding public holidays).